What should an interviewer do to gather more information about a candidate?

Asking follow-up questions is crucial for gathering more information about a candidate during an interview. Follow-up questions allow the interviewer to delve deeper into the candidate's responses, clarifying points and encouraging them to provide detailed examples or explanations. This process creates a richer understanding of the candidate's skills, experiences, and thought processes, which can be pivotal in assessing their fit for the position.

When an interviewer only limits questions to what is written on the application, they miss out on the opportunity to explore nuances and gather additional insights that may not be captured in a resume or application form. Similarly, focusing solely on experience can lead to a narrow assessment; understanding a candidate's behavior, motivation, and problem-solving abilities often requires probing beyond just their past roles. Using a standard script can also restrict an interviewer's ability to adapt the conversation based on the candidate's unique responses or circumstances, potentially overlooking important elements that could inform the hiring decision.